(the last picture the phone took)
This time I was taking pictures at the egg park on a windy day. I took the pictures and somehow dropped the phone on the ground and a pickup truck with a fifth wheel ran over it. The iPad could find it as it was still pinging. Someone sent me a text, it buzzed saying there was one, but the screen was fried.
I went to a phone I could use as I had to call Apple. I had Applecare and when I bought it I asked if it was good for a similar situation. They said yes, in fact it was the Manager of the Store.
So I called Apple and everything was going good until Doniqua said there's be a $199 charge to replace it, not the $49 charge. I wasn't happy with this, then I learned all about Apple+ which I thought I was buying, I got Apple, no +.
she passed me to Dereck, he was sympathetic but couldn't do anything. this was on a Sunday, he said he was off till Thursday and told me to contact him again if nothing was done.
I decided to try Rogers, my carrier. They were sympathetic but their device insurance is only available when you buy the device and it costs $10 a month. She hoped Apple would give me a new phone.
She did say that if they won't I could sign a contract for a new phone. This would have been OK but the new iPhone comes out next month, and i would have to pay for the fee to end this contract. This contract is pretty sweet, the new one would cost $30 a month more. I had to think about it. A regular cell phone just to text and get calls would be $39 + $10 for a simm card and they would have to mail it.
Monday, I thought everything over and was speaking with a Rogers person by chat. She would not bend, the out of warranty iPhones were for New Rogers Customers only. I wasn't bending. I headed to the city to get an old iPhone off my son. It was unlocked, I was just going to hook it up to Rogers. He gave me the wrong phone, it was assigned to TELUS so I couldn't use it.
On the way to the city a thought popped up, I have an iPad with 3G data, I have expensive internet and home TV and I need a phone. What if I went to TELUS, I could accomplish all of this, with no cell phone for about $80 a month less. The 'home phone' would have voice mail that I could access from another phone. This was tempting.....
As I settled into the new reality, Rogers popped up and asked if I had made a decision. I told them about the TELUS choice, they weren't happy about that one. I said I would try Apple one more time.
I called and got Alexander, he had notes from the other guys, so I didn't have to go through it all again. I was going to see if I could get my (useless) AppleCare fee of $75 refunded, Derreck suggested he'd do this. I wanted to see if they'd apply it to the $199 to make the net cost $124. He took my notes and went to ask a Manager. Somewhere along the line I mentioned I was a firefighter.....I didn't connect the dots, but Alexander did.
The Manager came on, he asked me if the phone worked, I said yes. He put me on hold and then came back on. He said to go to an Apple store and they would see if they could fix it. I asked what happens if they can't fix it. He said they'd give me a phone.
I bought another Lifeproof Case, but they do not have the motorcycle mounts for 4S anymore.
I went to the Apple Store for my appointment. They took phone out of case and the only thing broken was the screen. The tech decided to give me a new one though.
There were lots of little bits of glass, but the back of the phone was intact.
At the store I put the new phone in the old phone case. I decided to take back the new Lifeproof case as it was kind of expensive for a phone that I was not going to use the system.
I got a Mophie case instead, it has added battery life. this means I don't always have to know where a power source is. There is a spare built into the case. My son works at the store I went to so I got a Discount.
I only have two month left on Rogers contract, I am still thinking of no cell phone, I can sell this for a fair price as it is unlocked.
